Refund policy
Returns Policy
Returns Window Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
Eligibility To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please do not send your purchase back to the manufacturer.
To complete your return, we require a receipt or proof of purchase. Please contact us via email at info@uniquedesignmw.com or by phone before sending any items back.
Refunds Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or Missing Refunds If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company (processing times vary).
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Contact your bank.
If you’ve done all of this and still have not received your refund, please contact us at info@uniquedesignmw.com.
Sale Items Items marked as Final Sale are not eligible for exchange or refund.
Exchanges We only replace items if they are defective or damaged. If you need to exchange an eligible item for the same product, send us an email at info@uniquedesignmw.com and mail your item to:
Unique Design Menswear
17 Branford Place, Newark, New Jersey, US, 07102
Gifts
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If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return once the item is received.
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If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will issue a refund to the original purchaser, and they will be notified of the return.
Shipping To return your product, please mail it to:
Unique Design Menswear
17 Branford Place, Newark, New Jersey, US, 07102
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.